Live Seller OS - Buyer CRM
BUYER CRM

Repeat Buyer System

Save buyers, track interests, follow up, invite them to the next live, and increase repeat purchases.

📊 Buyer Dashboard

Total Buyers0
VIP Buyers0
Follow-Ups0
Repeat Buyers0

👤 Add Buyer

📋 Buyer List

💬 Follow-Up Message Generator

Generated follow-up message will appear here.

📅 7-Day Follow-Up Flow

Day 0 — After PurchaseSend thank-you message and delivery update.
Day 1 — Delivery CheckAsk if item was received and request feedback.
Day 2 — Review RequestAsk for review/photo proof.
Day 3 — Interest TagAsk what category they want next.
Day 5 — Preview InviteSend preview of items related to their interest.
Day 7 — Next Live InviteInvite them to the next live and tag them early.

🧠 Buyer Segmentation Rules

New Buyer: First purchase or first inquiry. Repeat Buyer: Bought at least 2 times. VIP Buyer: High spender, fast payer, or frequent buyer. Interested Only: Asked price or details but did not buy. Needs Follow-Up: Reserved, unpaid, or asked to be reminded. Staff Rule: Every buyer must be tagged by interest so future lives can be promoted directly to the right people.