MODULE 9

Shipping Center

Move paid orders into packing, courier booking, tracking, delivery confirmation, and customer updates.

📊 Shipping Dashboard

Packing Queue0

Ready to Ship0

Shipped0

Delivered0

📦 Add Shipping Order

Buyer NameItem Number / Item NameAmount PaidContact NumberDelivery AddressCourierStatusNotes

🚚 Shipping Orders

🔎 Tracking Update

Search Buyer NameTracking Number / Rider DetailsShipping Fee

Tracking message will appear here.

💬 Shipping Message Generator

Message TypeBuyer NameItemDetails

Generated message will appear here.

🧭 Shipping Master Flow

1. Payment VerifiedOnly paid orders can enter packing queue.

2. Inspect AgainCheck item condition before packing and take photo proof.

3. Pack SecurelyBubble wrap, box, label, and protect fragile items.

4. Book CourierUse Lalamove/Grab for same-day, J&T/LBC for provincial.

5. Send TrackingMessage buyer immediately with rider or tracking details.

6. Confirm DeliveryAsk buyer if item was received and request feedback.

🧠 Staff Shipping Rules

1. Never ship unpaid orders. 2. Always take a photo before packing. 3. Always confirm address before booking courier. 4. Fragile items need double protection. 5. Send tracking/rider details immediately. 6. Keep proof of delivery. 7. Ask for review after item is received.